• Card / CAM Activation Request

    Card / CAM Activation Request

  • Viewing Card / CAM Activation Requests

    Viewing cards and CAM’s are managed by the Blue Ant TOC.

    Blue Ant Love Nature commercial staff, its agents and representatives and its service providers cannot authorise, activate or reactivate viewing cards or CAMs. Use this form to activate cards and CAM's. 

     Urgent Card Reactivation

    For urgent requests to restore service, please contact us at toc@blueantmedia.com or by phone at +1 416 646-3998.

    Please have the card or CAM number in hand and the card or CAM in a receiver tuned to the Love Nature service. We will confirm the customer is active and that cards and CAM's are registered. If they are not registered, you will be advised to contact your BAM commercial representative for further assistance.

     Initial Card Activation

    Cards and cardless / BIS CAM's received from your BAM commercial contact need to be activated.

    Activation is a 2 step process. Request activation when the cards are in place which is followed by BAM internal approval.

    Activation confirmation will be sent to the notification email address on file and your BAM commercial representative. Initial card activation may take up to 24 hours to complete.

    This form should take approximately 5 minutes to complete. There is space at the bottom of each page for additional notes or comments. Fields with * are required.

     Help

    To report reception problems or an outage, please contact us at toc@blueantmedia.com or by phone at +1 416 646-3998. Assistance is available 24x7x365.

     

  • Customer & Company Information

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  • Support & Operations Contact Details

  • Customer's Ops/NOC/TOC must be reachble by email or telephone 24x7.

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  • Email address for automated service updates and notifications from Love Nature, Blue Ant and its Agents. 

  • Agree to receive email
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  • Headend Location

  • Same Address as Above?

  • Latitude and longitude converter:
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  • Satellite Delivery Details

  • Tick the satellte the you use to receive the Love Nature service. If it is not listed tick Other. Please tick the required services.

  • Satellite*

  • Service & coverage region:
    Love Nature EMEA

  • Service & coverage region:
    Love Nature APAC

  • Service & coverage region:
    Love Nature LatAm

  • Services to be carried by your system.

  • Format*
  • Audio Languages*
  • Subtitle Languages*
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  • Viewing Cards

  • English

    List up to 4 viewing cards and/or cardless (BIS) CAM's for activation or reactivation. If you need assistance, please contact the Blue Ant TOC at: toc@blueantmedia.com.

    Español

    Enumere hasta 4 tarjetas de visualización y/o CAM sin tarjeta (BIS) para activación o reactivación. Si necesita ayuda, comuníquese con el Centro de Operaciones de Blue Ant en: toc@blueantmedia.com. 

    Português

    Liste até 4 cartões de visualização e/ou câmeras sem cartão (BIS) para ativação ou reativação. Se precisar de ajuda, entre em contato com o Comitê de Controle da Blue Ant em: toc@blueantmedia.com. 

    中国人

    列出最多 4 个用于激活或重新激活的观看卡和/或无卡 (BIS) CAM。如需帮助，请联系 Blue Ant TOC，联系方式如下： toc@blueantmedia.com。

  • Viewing cards only. Cardless or BIS CAM's only below. Consumer CAMS's on the next page.

  • Please select how the card is used, primary, secondary, monitoring or spare (not in use).

  • Cardless or BIS CAM's only. Consumer CAM's, if any, should be noted on the next page.

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  • Hardware & Consumer CAM's

    Non BIS type CAM's only

  • English

    Do you have any hardware supplied BAM or its agents at this headend location? This would include CAM's not listed above and receiving equipment such as satellite receivers, IRD's, network appliances, etc. Please list one item per row. You can upload photos of equipment ID plates showing manufacture, model and serial number.

    Should you have more than 8 CAM's or 5 hardware items, please contact toc@blueantmedia.com for assistance.

    Español

    ¿Dispone de hardware suministrado por BAM o sus agentes en esta ubicación de cabecera? Esto incluye CAM no mencionados anteriormente y equipos de recepción como receptores de satélite, IRD, dispositivos de red, etc. Indique un elemento por fila. Puede subir fotos de las placas de identificación del equipo que muestren la fabricación, el modelo y el número de serie.

    Si dispone de más de 8 CAM o 5 elementos de hardware, póngase en contacto con nosotros: toc@blueantmedia.com para obtener ayuda.

    Português

    Você possui algum hardware fornecido pela BAM ou seus agentes neste local de headend? Isso inclui CAMs não listados acima e equipamentos de recepção, como receptores de satélite, IRDs, dispositivos de rede, etc. Liste um item por linha. Você pode enviar fotos das placas de identificação dos equipamentos mostrando o fabricante, o modelo e o número de série.

    Caso tenha mais de 8 CAMs ou 5 itens de hardware, entre em contato. toc@blueantmedia.com para obter assistência.

    中国人

    您在头端位置是否有任何由 BAM 或其代理商提供的硬件？这包括上面未列出的 CAM 以及接收设备，例如卫星接收器、IRD、网络设备等。请每行列出一项。您可以上传设备铭牌的照片，显示制造商、型号和序列号。

    如果您拥有超过 8 个 CAM 或 5 个硬件，请联系 toc@blueantmedia.com 寻求帮助。

  • List ONLY consumer CAM's, hardware, receivers, IP appliances, etc. provided by Love Nature, Blue Ant Media or its agents. Do NOT list cardless or BIS CAM's here.

  • Consumer CAM's provided by Love Nature, Blue Ant Media or its agents. Do NOT list cardless or BIS CAM's here.

  • Hardware provided by Love Nature, Blue Ant Media or its agents. This includes satellite receivers, IRD's, etc..

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