• Customer & System Updates

    Customer & System Updates
  • Contact & Service Details

    This form is to collect and update existing operator and system information to assist Blue Ant Media Corp in the delivery and day to day operations of the Love Nature television service.

    This form should take approximately 20 minutes to complete. There is space at the bottom of each page for additional notes or comments. Fields with * are required.

    A confirmation email will be sent to the Notification email address when this is submitted.

    The information submitted in this form is encrypted and will be retained and managed by Blue Ant Media Corp in accordance with Canadian data privacy and protection laws (Personal Information Protection and Electronic Documents Act 2004 (PIPEDA)). Queries should be directed to privacy@blueantmedia.com.

    For questions or assistance with completing this form, please contact the Blue Ant TOC using the Blue Ant Media support portal at Blue Ant Support.

    Form Pages - Click the numbered tab at the top of a page to jump to the desired page.

    1. Customer & Company Information
    2. Headend Location Details
    3. Sateliite Delivery Details
    4. IP Delivery Details
    5. Viewing Card Details
    6. CAM details
    7. Hardware details
  • This is your BAM system reference number. This uniquely identifies each headend in your system. You'll find this in the email or letter we sent to you.

  • Need assistance with this form or have a question? Contact us, Blue Ant Support. We're here to help!

  • Customer & Company Information

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  • Phone
  • Phone
  • Phone
  • Support & Operations Contact Details

  • Customer's Ops/NOC/TOC must be reachble by email or telephone 24x7.

  • NOC/TOC Phone
  • Email address to receive automated service updates and notifications from Love Nature, Blue Ant Media and its Agents.

  • Agree to receive email
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  • Headend Location Details

    Headend Location Details
  • Same address as above
  • Latitude and longitude converter: Lat Lon to DMS Converter

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  • Satellite or IP
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  • Satellite Delivery Details

    Satellite Delivery Details
  • Service region
  • The following identifies the services carried by your system.

  • Format 1
  • IRD/Decoder Output
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  • Audio Languages 1 (ISO)
  • Subtitle Languages 1 (ISO)
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  • IP Delivery Details

    IP Delivery Details
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  • The following sections identify those services carried on your network.

  • Video Format 2
  • Audio Languages 2 (ISO)
  • Subtitle Languages 2 (ISO)
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  • Viewing Cards

    Viewing Cards
  • English

    Select a maximum of up to 10 viewing cards. If you have more than 10 viewing cards or hold a stock of unassigned or spare viewing cards, please contact Blue Ant Support. CAM's and Cardless/ BIS CAM’s are in the next section.

    Español

    Seleccione un máximo de 10 tarjetas de visualización. Si tiene más de 10 tarjetas de visualización o tiene un inventario de tarjetas de visualización sin asignar o de repuesto, por favor, contacte con Blue Ant Support. Las CAM y las CAM sin tarjeta/BIS se encuentran en la siguiente sección.

    Português

    Selecione no máximo 10 cartões de visualização. Se você tiver mais de 10 cartões de visualização ou tiver um estoque de cartões de visualização não atribuídos ou extras, entre em contato com Blue Ant Support. CAMs e CAMs sem cartão/BIS estão na próxima seção.

    中国人

    最多可选择 10 张查看卡。如果您拥有超过 10 张查看卡,或持有未分配或备用的查看卡,请联系 Blue Ant Support。CAM 卡和无卡/BIS CAM 卡将在下一节介绍。

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  • CAM'sConsumer & Cardless / BIS

    CAM'sConsumer & Cardless / BIS
  • English

    Select a maximum of up to 8 CAM’s. If you have more than 8 CAM’s or hold a stock of unassigned or spare CAMS, please contact Blue Ant Support for assistance. Receive and miscellaneous hardware is in the next section.

    Español

    Seleccione un máximo de 8 CAM sin tarjeta. Si tiene más de 8 CAM sin tarjeta o tiene un inventario de CAM sin tarjeta sin asignar o de repuesto, por favor, contacte con Blue Ant Support. El hardware de recepción y misceláneo se encuentra en la siguiente sección.

    Português

    Selecione no máximo 8 CAMs sem cartão. Se você tiver mais de 8 CAMs sem cartão ou tiver um estoque de CAMs sem cartão não atribuídos ou sobressalentes, entre em contato com Blue Ant Support. Informações sobre recebimento e hardware diverso estão na próxima seção.

    中国人

    最多可选择 8 个非无卡 CAM。如果您拥有超过 8 个非无卡 CAM,或持有未分配或备用的非无卡 CAM,请联系 Blue Ant Support。接收及其他硬件信息请参阅下一节。

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  • Other Hardware

    Satellite Receivers & IRD's, IP network appliances, etc.
    Other Hardware
  • English

    Do you have any hardware supplied BAM or its agents at this headend location? This includes CAM's and receiving equipment such as IRD's, network appliances, etc. Please list one item per row. You can also upload photos of equipment ID plates showing manufacture, model and serial number. Should you have more than 5 items at this location, please contact Blue Ant Support for assistance.

    Español

    ¿Tiene algún hardware suministrado por BAM o sus agentes? Esto incluye CAM y equipos receptores como IRD, dispositivos de red, etc. Por favor, indique un artículo por fila. También puede subir fotos de las placas de identificación del equipo que muestren la fabricación, el modelo y el número de serie. Si tiene más de 5 artículos, por favor, contacte con Blue Ant Support para obtener ayuda.

    Português

    Você possui algum hardware fornecido pela BAM ou seus agentes? Isso inclui CAMs e equipamentos de recepção, como IRDs, dispositivos de rede, etc. Liste um item por linha. Você também pode enviar fotos das placas de identificação dos equipamentos, mostrando o fabricante, o modelo e o número de série. Caso tenha mais de 5 itens, entre em contato com Blue Ant Support para obter assistência.

    中国人

    您是否有任何由 BAM 或其代理商提供的硬件?这包括视音频可视摄像机 (CAM) 和接收设备,例如 IRD、网络设备等。请每行列出一项。您还可以上传设备铭牌的照片,显示制造商、型号和序列号。如果您有超过 5 项设备,请联系 Blue Ant Support 寻求帮助。

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  • Contact details of the person completeing this form. This information is required.

  • Respondent's Phone
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